| Scan Or Click |
| For Digital Card |
| The Customer Service Survey Is Going To Ask The Following Questions |
| How Would You Rate Your Agent 1-10 |
(1) Treating you with respect
(2) Ease of contacting your agency
(3) Answering all your questions in one contact
(4) Handling your requests accurately
(5) Handling your requests in a timely manner
(6) Explaining changes to your premium
(7) Providing guidance in selecting coverage options that best suit your needs
(8) Providing any necessary follow-up
(9) The value of service you receive
(2) Ease of contacting your agency
(3) Answering all your questions in one contact
(4) Handling your requests accurately
(5) Handling your requests in a timely manner
(6) Explaining changes to your premium
(7) Providing guidance in selecting coverage options that best suit your needs
(8) Providing any necessary follow-up
(9) The value of service you receive
| Please complete, Do not delete. |
| If You Feel You Can Not Give Us Completely Satisfied. Please Give Us Chance To Resolve Any Issues You May Have. |
| Your Allstate Agent Brian Ackerman 7919 Jessies Way, Hamilton, OH 45011 (513) 737-6253 |
| Our goal is that you are "Completely Satisfied" We are striving to achieve a "Perfect 10" in our results. Please note that this survey relates to your interaction with My Office as opposed to Allstate. |
| (1 is the lowest & 10 is the highest) |
| For More Information |